Privacy Policy

At The Radiant Remedy, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Who We Are

This website is operated by The Radiant Remedy.

Website: https://theradiantremedy.com
Business location: London, United Kingdom
Email: [email protected]

If you have any questions about this Privacy Policy or how your data is handled, please contact us using the details above.

2. Information We Collect

We may collect the following types of personal information when you use our website:

• Name
• Email address
• Billing and shipping address
• Phone number
• Payment details (processed securely through payment providers)
• Order history and purchase details
• Technical information such as IP address, browser type, and device information

3. How We Use Your Information

We use your personal data for the following purposes:

• To process and deliver your orders
• To provide customer support
• To manage your account on our website
• To improve our website, products, and services
• To comply with legal and regulatory obligations
• To prevent fraud and ensure the security of our website

4. Payments

Payments made on our website are processed securely through trusted third-party payment providers such as Stripe or other payment gateways.

We do not store your full payment card details. Payment providers may collect and process your information according to their own privacy policies.

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

• Remember your preferences
• Keep items in your shopping cart
• Understand how visitors use our website
• Improve website performance

You can disable cookies in your browser settings if you prefer not to allow them.

6. How We Protect Your Data

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

7. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes described in this policy
• Comply with legal and accounting requirements
• Resolve disputes and enforce agreements

8. Your Rights

If you are located in the UK or the European Economic Area, you have certain rights under data protection laws, including:

• The right to access your personal data
• The right to request correction of inaccurate information
• The right to request deletion of your personal data
• The right to restrict or object to processing
• The right to data portability

You may exercise these rights by contacting us using the contact details provided above.

9. Third-Party Services

Our website may use third-party services such as:

• Payment providers
• Analytics services
• Email communication tools

These providers may process your data according to their own privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or how we operate our website.

Any updates will be posted on this page.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

The Radiant Remedy
London, United Kingdom
Email: [email protected]